Cultural Awareness and Hispanics

 

The Health professional encounters many different ethnic groups on a daily basis, but how does one know if they are providing cultural competent care?  It’s very important for the health care professional to treat each person the same no matter what there ethnic background therefore this page illustrates how to provide cultural competent care to the Hispanic population.

          The term Hispanic was created by the U.S. Census Bureau in 1970 as an ethnic category for persons who identify themselves as being of Spanish origin.  The term Hispanic denotes neither race nor color, and a Hispanic may be White, Black or American Indian.  Although the term is widely used many members of the Hispanic population prefer the term “Latino”.  The key to developing a good professional relationship with Hispanic patients are as follows: 

     Show respect, by addressing adults by title and family name and shaking hands at the beginning of each meeting.  Also using Usted rather than the informal tu for you, when speaking Spanish.  Be sure to make eye contact without necessarily expecting reciprocation. Speaking directly to the patient, even when speaking through an interpreter.

    Show professionalism by treating patients warm and friendly, sitting close, leaning forward and using gestures when speaking to the patients using actions that show the patient that they are important and how they think matters. 

.    Be sure to involve the family in decision making and care.

      Make sure the patient fully understands the treatment plan.

      Respect the spiritual side of physical complaint.  Many Hispanics patients complain that health care professionals offer only a fragmentary  approach to care because they disregard the supernatural and physiological complaints.

It also would be helpful for the health care professional to be aware of certain health care problems that are prevalent among the population and what are some of the population beliefs about health care overall.  For example, the Hispanic population tend to have a diet that consist of high fat and fried foods and high carbohydrates and a low intake of green leafy vegetables and milk and eggs.  A belief that  is shared among Hispanics is that cure requires family participation and support.  The family’s role is to indulge the patient, provide unconditional love and support and participate in health care decision making. Knowing a little bit about the culture can help the health care professional provide better care for their patients and help make the hospital experience a more comfortable and pleasurable experience for not only the patient but the family as well.

 

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